Privacy Policy

TechBuilder respects your privacy and the confidentiality of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or services. Your consent to the terms set out hereunder is received by accessing our site.

Information We Collect

We receive various information from you, including:

  • Personal Details: Your name, email address, phone number, billing details, and any other details you provide when you use our services or communicate with us.
  • Technical Data: Details like your IP address, browser type and version, operating system, device information, and your web browsing history on our website.
  • Booking Details: Your booking information, including pickup and drop-off points, flight information, tour package, and special requests.
  • Payment Information: Payment information required to process transactions, including credit/debit card numbers, billing details, and transaction history.
  • Location History: Utilized to increase service accuracy and enhance routing.
  • Real-Time Location: Utilized to facilitate pickups, drop-offs, and deliveries.

How We Use Your Information

We will continue to use the information we collect in the following ways:

  • To provide and enhance our taxi and delivery services.
  • To process payments and complete your orders.
  • To get in touch with you about customer care, service updates, or other information.
  • To send you promotional materials, updates, or surveys via email, with an easy option to opt-out.
  • To meet legal obligations and implement our service terms.
  • To utilize your current live location for accurate and timely pickups, drop-offs, and deliveries.
  • To analyze previous locations for optimizing route efficiency, service accuracy, and providing better suggestions for future bookings.

Sharing Your Information

We do not sell, lease, or exchange your personal data. We may disclose your data to:

  • Service Providers: Third-party service providers we have confidence in, who help us operate the platform and provide services (e.g., analytics, cloud hosting). These service providers are obligated by contract to protect your data.
  • Legal Requirements: Where required by law to do so, to protect our rights, safety, or the rights, safety of others, we can share your information with regulatory authorities or law enforcement agencies.
  • Business Transfers: In the event of a merger, acquisition, or restructuring, user information will be among the transferred assets.

Data Security

We implement robust physical, technical, and administrative measures to safeguard your information, including:
Secure servers and encrypted data storage.
Access controls restrict data processing to employees alone.
Routine audits and revision of our security infrastructure.
No method of Internet transmission or electronic storage is 100% secure, regardless of the precautions we take.

Data Retention

We keep user data as long as we require it to provide our services, and for up to 24 months for automatically collected data. We keep data for extended periods in some cases to comply with legal, contractual, or regulatory needs. You have the right to request that we erase your data at any time by contacting us.

Your Rights

Subject to your jurisdiction and applicable data legislation (e.g., GDPR, CCPA), you may have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Request correction of incomplete or inaccurate data.
  • Deletion: Request erasure of your personal data.
  • Objection: Opt out of certain uses, e.g., direct marketing.
  • Data Portability: Request the return of data in a machine-readable format.

To exercise these rights, please email us at privacy@techbuilder.ai.

Cookies and Tracking Technologies

We use cookies and other similar technologies to enhance the user experience and measure site performance. Cookies allow us to track your preferences and provide a more tailored experience. You can modify cookie preferences through your browser controls. Disabling cookies can impact functionality on our site.

International Data Transfers

Your data can be transferred to and processed in the countries where we are located or have our infrastructure. We take adequate measures to ensure that your data is protected at the time of international transfers, under the applicable data protection legislation.

Children’s Privacy

Our site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we’ve collected personal data from such children without their parents’ consent, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We might modify this Privacy Policy to adapt to changes in our practices, technology, or legal requirements. Any changes will be published on this page with an updated “Last Updated” date. Users are encouraged to visit this page frequently.